These Terms of Use (the "Terms") govern your access to and use of the websites, applications, and services provided by Elite Digital Designs LLC, formerly Laptop Lifestyle LLC, under its 3D Pro Sales brand ("3D Pro Sales," "we," "us," or "our"), including our 3D building configurator, customer relationship management platform, quoting, ordering, invoicing, e-signature, messaging, telephony, scheduling, marketing, and reporting tools (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1. The Services
3D Pro Sales provides software for metal building dealers and manufacturers, including an online 3D building design and pricing tool and a sales management platform. Building designs, renderings, and prices generated by the Services are estimates provided for convenience and are subject to confirmation in a written quote, contract, or invoice. Final specifications, engineering, certification, pricing, taxes, fees, delivery, and installation terms are determined by the applicable dealer, manufacturer, or seller (not by 3D Pro Sales) unless expressly stated otherwise in a signed agreement.
2. Accounts
Some features require an account. You agree to provide accurate information, keep your credentials confidential, and remain responsible for all activity under your account. You must notify us promptly of any unauthorized use. We may suspend or terminate accounts that violate these Terms.
3. Acceptable Use
You agree not to: (a) use the Services in violation of any law or regulation, including telemarketing, text-messaging (TCPA), and anti-spam (CAN-SPAM) laws; (b) upload malicious code or attempt to gain unauthorized access to the Services or their systems; (c) copy, scrape, resell, or reverse engineer the Services except as permitted by law; (d) use the Services to send unlawful, deceptive, or unsolicited communications; or (e) infringe the intellectual property or privacy rights of others.
4. Customer Content and Data
You retain all rights to the content and data you submit to the Services, including price sheets, catalogs, contacts, leads, designs, and business records ("Customer Content"). You grant us a limited license to host, process, and display Customer Content solely to provide and improve the Services. You are responsible for having the necessary rights to the Customer Content you upload, including manufacturer price sheets, and for obtaining any consents required to contact the individuals whose information you store in the platform.
5. Communications Features
The Services may enable you to send emails, SMS/text messages, and other communications to your customers and leads. You are solely responsible for the content of your communications and for compliance with applicable laws, including obtaining any required consent before sending marketing messages and honoring opt-out requests.
5.1 3D Pro Sales Text Messaging Program
This section describes the text messaging program operated by 3D Pro Sales itself, as distinct from messages you send to your own customers using the Services.
Program description. If you provide your mobile number and check the SMS consent box when booking a demo or creating an account, 3D Pro Sales may send you appointment confirmations, demo reminders including meeting links, and notifications about activity on your account.
Consent is optional. Agreeing to receive text messages is not a condition of booking a demo, of purchasing anything, or of using the Services. The consent checkbox is unchecked by default and you may decline and still complete your request.
Message frequency. Message frequency varies based on your activity. You will typically receive no more than a handful of messages per month.
Cost. Message and data rates may apply. 3D Pro Sales does not charge for these messages, but your mobile carrier may.
How to opt out. Reply STOP to any message to stop receiving texts from us. You will receive a single confirmation and no further messages. You may also reply START to resubscribe.
How to get help. Reply HELP to any message, email us using the address in Section 15, or call (336) 733-6077.
Carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to your carrier's network and is not guaranteed.
Privacy. We do not sell, rent, or share mobile phone numbers or SMS opt-in consent with third parties or affiliates for their own marketing purposes. See our Privacy Policy.
6. Fees and Payment
Paid features are billed as described in your order form or subscription agreement. Except where required by law or expressly stated, fees are non-refundable. We may change pricing with reasonable advance notice effective at your next renewal.
6.1 Usage-Based Fees
Certain features consume third-party carrier and delivery services and are billed on a pay-as-you-go basis in addition to your subscription ("Usage Fees"). Usage Fees are deducted from a prepaid balance on your account (the "Wallet"). You fund the Wallet with a payment card, and you choose an auto-recharge amount ($25, $50, or $100) that is charged to your card whenever the Wallet balance falls below $10, so that service is not interrupted. You may also add funds manually at any time. Usage and charges are itemized in Billing & Usage inside the platform.
Current Usage Fees are:
| Item | Fee |
|---|---|
| Outbound text message (SMS), per segment | $0.025 |
| Inbound text message (SMS), per segment | $0.02 |
| Outbound picture message (MMS) | $0.06 |
| Inbound picture message (MMS) | $0.03 |
| Outbound voice call, per minute | $0.026 |
| Inbound voice call, per minute | $0.017 |
| Phone number, per number per month | $3.00 |
| Carrier business-texting registration (A2P 10DLC), one-time activation | $49.00 |
| Carrier business-texting compliance, per month | $10.00 |
| Outbound email sent through the platform's sending domain, per 1,000 emails (purchased automatically in blocks of 1,000) | $2.25 |
Call minutes are rounded up to the next whole minute. A text message longer than 160 characters (or containing certain characters) is delivered as multiple segments and billed per segment. Email sent through your own connected Google Workspace or Microsoft 365 account is not billed as a Usage Fee. Third-party carriers may impose additional pass-through surcharges, which we may bill at cost. Wallet balances are not refundable except where required by law.
Usage Fees are set out in this Section rather than in a separate price list, and we may update them from time to time as our carrier and delivery costs change. Updated Usage Fees will be posted on this page with a revised "Last updated" date and apply to usage after that date. Your continued use of usage-based features after an update constitutes acceptance of the updated fees.
7. Intellectual Property
The Services, including software, design, text, graphics, logos, and trademarks (excluding Customer Content), are owned by 3D Pro Sales or its licensors and are protected by intellectual property laws. No rights are granted except as expressly set out in these Terms.
8. Third-Party Services
The Services may interoperate with third-party products (for example, email providers, SMS and voice carriers, payment processors, video-meeting services, social networks, and advertising platforms). Your use of third-party products is governed by their own terms, and we are not responsible for them.
9. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT PRICES, RENDERINGS, OR ESTIMATES GENERATED BY THE SERVICES WILL BE ACCURATE OR COMPLETE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, 3D PRO SALES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
11. Indemnification
You agree to indemnify and hold harmless 3D Pro Sales from claims arising out of your Customer Content, your communications sent through the Services, or your violation of these Terms or applicable law.
12. Termination
You may stop using the Services at any time. We may suspend or terminate the Services for material breach of these Terms. Upon termination, your right to use the Services ends; provisions that by their nature should survive (including Sections 4, 7, and 9-11) will survive.
13. Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules. The parties consent to the exclusive jurisdiction of the state and federal courts located in North Carolina.
14. Changes to These Terms
We may update these Terms from time to time. Material changes will be posted on this page with an updated date. Continued use of the Services after changes take effect constitutes acceptance.
15. Contact
Questions about these Terms: contact us through the demo booking link on our website.